Professional Philosophy
My professional philosophy of reference services prioritizes
the needs of the users above all—including both users and non-users. A material
or service is only as useful as what it provides to those who have access to
it, and so access is a crucial part of what I want to offer as an information professional.
User needs vary depending on the individual and setting, and it is the job of
the information professional to determine how to provide access to information in
the most user-friendly way. This may mean finding ways to combat issues related
to finances, library anxiety and more. In order to do so, a strong understanding
of users must be established, and a positive relationship must be cultivated. Every
user deserves the same amount of respect, care, and access, regardless of
background or other personal traits. We have to acknowledge that equal access
has not always been provided and work to identify areas of need that are not
being addressed so that we may facilitate change. I believe that providing
access means allowing users to go at their own pace in a non-invasive way,
where help is available and easy to find, but users have a great amount of
freedom. With my background in education, I firmly believe in the Montessori method,
and I believe that many elements of this teaching methodology translate well
into an information service environment. I want to promote discovery and spark curiosity
in visitors and allow them to explore what we have to provide. I hope that I
can help them become life-long learners and find joy in learning.